100% Satisfaction Guarantee, Ordering and Delivery Information
Order Safe, Quick & Easy On Line Now!
For
- Lowest Price
- Stock Checks
- Purchase Orders
- Important Orders
- International Sales
- Higher Quantity Quotes
- Request for Quotations
Email Us Anytime
Call 800-635-1545 / 208-765-3280
8 am to 4:30 pm PST M-F
Fax 208-765-3338 Anytime
100% Satisfaction Guarantee
All Product comes with a simple 100% Satisfaction Guarantee. If you receive a product that is substandard within the first month, then call 800-635-1545 / 208-765-3280 or email aiconsol@msn.com for a replacement or refund. Normally manufacturer issues a Will Call to pick up faulty product and ships new product free of charge. Our goal is your 100% satisfaction with every product and order.
Please refer to Warranty and Returns section for information on manufacturer restocking fees and return exclusions.
You are buying from a Yahoo "Top Service" Store which is Yahoo's highest customer service rating for Excellence.
Click here for our Excellent Customer Testimonials.
Ordering Information
Your New, Factory Packaged product ships direct to you from the factory with full US Warranty.
To Offer You The Best Sale Pricing and Meet Manufacturer Minimums, On-Line Orders Have A $50.00 Minimum minus Shipping.
All orders are processed as soon as the payment method has been verified. For Fast, Secure, Worry Free Buying order on-line anytime. You can call toll free 800-635-1545 or 208-765-3280, Monday-Friday, 8:00 AM-4:30 PM, Pacific Standard Time. You can also Fax your order to 208-765-3338. We are closed weekends and holidays.
If you wish to cancel an order please call us immediately in order to process the cancellation prior to its shipping.
Payments Accepted
We accept orders using Confirmed Paypal or U.S. bank issued American Express, Discover, Visa & MasterCard. Click here for International Orders information.
We also accept USPS and Western Union Money Orders as well as Business to Business Bank Transfers.
We offer terms and accept checks for Government and Business Purchase Orders on approved accounts.
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card because of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the Yahoo secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Delivery and Shipping Charges
Click here for more information on International Orders.
To get you the fastest delivery, we will drop ship to you directly from the manufacturer or from our supplier’s stocking warehouse closest to you. Some suppliers will not drop shop or have minimum orders. These items may require a few extra days to get to our Idaho warehouse before they are shipped to you.
We ship to APO / FPO addresses using USPS only.
A tracking number is emailed as soon as we receive it from our shippers.
Our freight companies ship packages Monday through Friday. No shipping on holidays. Some manufacturers close between Christmas and New Years. Please call 800-635-1545 or email to check stock and shipping on important orders before placing order.
UPS shipping calculator does not figure freight correctly for items that are Overweight, Oversized or We Do Not Have Correct Weights For. You will see a Yellow Warning Box in the Shopping Cart and Checkout when you enter shipping information for these items stating that
Shipping charges may be added to your order. We will notify you before processing your order if there are any problems.Tax
By law sales tax is added to any products shipped inside Idaho except for government and tax-exempt customers. There is no sales tax in any other state unless we have warehouses in that state drop ship product for us. If a sales tax is involved with another state, we will give you the option of paying the tax and getting faster shipment or not paying tax and waiting for the product to ship to our warehouse in Idaho and reshipping to you.
MAP Items
Some items are subject to manufacturer MAP (Minimum Advertised Price) policies. These items can not be advertised for less than MAP by authorized dealers. However, we can sell for less if you email us or call 1-800-635-1545 to check our best price, stock and delivery. Any sellers that advertise below MAP are not authorized dealers. The only pricing you will find cheaper than us will be from illegal non authorized "Gray" sellers. Their product may not have US warranties, may be used, refurbished, B stock or knock offs.
Warning to Our Valued Customers
We are an authorized dealer for all Manufacturers on our site, many internet stores are not. Any Manufacturer’s products that have been purchased from an UNAUTHORIZED dealer (Including, but not limited too - traditional retailer, mail order outlet, or online dealer) OR if the original factory serial number has been removed, defaced or replaced in any way WILL NOT be honored or serviced under the existing Manufacturer’s warranty policy. Many Manufacturers are aware of numerous instances in which such serial number tampering has occurred. Unauthorized dealers and/or their suppliers may alter serial numbers in an attempt to prevent manufacturers from tracing the supplier source. Manufacturers sell premium products only through authorized retail and online channels to insure that Manufacturer’s customers obtain quality pre-sale and after-sale support and service. PROTECT YOUR WARRANTY; buy from A-I Consolidated.
