The MinnSNOWta™ Roof Razor® is warranted against defects in material and workmanship under normal use to the original purchaser for a period of 6 months from the date of purchase. The warranty does NOT cover damage or wear caused by misuse, abrasion, corrosion, negligence, accident, faulty assembly, excessive force, use to remove ice, or modifying with it in a manner to impair its normal operation. Because the slide is subject to abrasion and wear in normal use, no warranty is given with respect to it.
If a Roof Razor® is found to be defective within the warranty period, we will repair or replacement it, refund you the purchase price, or apply a credit toward subsequent purchases at our discretion. To report a defect under warranty, please call us at 208-765-3280.
The slide is NOT a warranty item. It is subject to damage from protrusions on the roof, such as vent pipes, sky lights, rain gutters, frozen ice chunks with sharp edges, and other miscellaneous protrusions. If it becomes torn or worn out, it is easily replaceable. There are two things you can do to prolong the leading edge of the slide. First, when it is dry and preferably new, cover the front edge with duct tape lengthwise, one or two layers. Second, buy a piece of clear plastic tubing ½” in diameter, cut it to the length of the inside frame, then slit the tube lengthwise and slip it over the axle and tarp leading edge. It will stay in place. The duration of any implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the express warranty set forth above. In no event shall we be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise, resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose or otherwise with respect to this product, except as set forth herein. Some states or countries do not allow limitation on how long an implied warranty lasts and some do not allow exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary, from location to location. This warranty will be interpreted pursuant to the laws of the United States and the State of Minnesota. The original English language version (meaning) of this warranty controls over all translations; we are not responsible for any errors in translation of this warranty and/or any product instructions. This warranty is not intended to confer any additional legal, jurisdictional or warranty rights to you other than those set forth herein or required by law. If any portion of this warranty is held to be invalid or unenforceable for any reason, such finding will not invalidate any other provision.
All returns MUST be made within 30 days from the date of purchase. There is a $25 restocking fee that will be applied to ALL returns unless covered by our warranty. No freight charges will be refunded. Requests for a return must be authorized through us prior to returning merchandise. Products that have been used are not returnable. Please call us at 208-765-3280 for a return authorization number.